Pick Up Your Crap!
An e-mail script series for customers to pick up their orders at a construction supply company.
(This company’s software only allows a limited number of characters when sending with the order attached)
Your [company] Order
Please verify the size, color, finish and quantity- once we place the order, changes or refunds may not be possible. Please follow the Payment Link to get it started. Thanks for the order!
(30 Days for regular/account)
Your [company] Order for Job Name: [job name]
I am following up on this order you placed a while back. It is here and eagerly awaiting pick up. Thank you!
(30 Days for One-timer)
Your [company] Order
Your project is missing something! Just a reminder, we still have an order here for you. The warehouse is open for pick up from 7:30am to 4pm Monday through Friday. Any questions, please call 415-xxx-xxxx. Thank you!
(60 Days)
Your [company] Order
Time flies- Can you believe it has been two months already since we completed your order? Delays sometimes occur in construction, we get that. We only ask that you please keep us informed. After 90 days without an update, we may have to cancel the order; and any deposit may be lost! Tile belongs in a good home not our dusty warehouse, please help us out.
415-xxx-xxxx. Thanks!
(90 Days)
Your [company] Order
We have been trying to reach you, time is running out!
This is about an order you placed a few months ago. We need to hear from you by the end of next week, or we will have to cancel your order and any deposit may be lost! Please reply or call 415-xxx-xxxx to discuss when it might be picked up. Thank you!
(99 Days)
ORDER CANCELLATION NOTICE
Last Chance- We have been trying to reach you. Your order will be cancelled tomorrow afternoon and a restock fee will be assessed. Please reply or call us at 415-xxx-xxxx to stop this terrible tragedy! We shall be very sorry if this order cannot be saved- Thanks.